Canadian Professional
Management Services

Managing Employee Attendance

Absenteeism CAN BE managed in your organization but how you approach this issue will determine the long-term effectiveness of your program. Thoughtful employers understand that employees will occasionally be absent from work. However, when the circumstances surrounding the absence are questionable, or when the absences become patterned or excessive, then management needs to take action.

A good absenteeism program builds a step by step process to address each absence when it occurs. Learn the difference between culpable and non-culpable absenteeism and more importantly how to address each type of absence. Learn how to use the ‘Doctrine of Frustration’ with employees who have a long history of unrelated medical illnesses. Absenteeism can be managed, let us show you how!

Program Content

  • The Do’s and Don’ts of a good absenteeism program
  • Building a defensable program
  • Building a program that addresses both culpable and non-culpable absenteeism
  • Doctor’s notes – what can you do about ‘Dr. Automatic’?
  • Considerations regarding Non-culpable absenteeism
  • When can you apply the principles of progressive discipline?
  • What constitutes an absence – WCB? LTD? STD?
  • What is the ‘Doctrine of Frustration’?
  • Learn strategies for reducing ‘patterned’ absenteeism
  • How physicians can help you reduce absenteeism

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  1. T / F: There is nothing you can do if an employee has a doctor’s note.
  2. Can you legally terminate an employee for excessive absenteeism?
  3. Can you ask for more medical information?
  4. T / F: You have a duty to accommodate all of your employees.
  5. When should you start an employee medical file?
  6. Can you include WCB absences in your employee’s overall absenteeism rate?
  7. T / F: You can challenge a doctor’s note.
  8. Can you discipline an employee for excessive absenteeism?
  9. T / F: You must treat all employees consistently regarding absenteeism.
  10. T / F: Management must understand that some employees are more prone to frequent but unrelated illnesses; and therefore, there is nothing that can be done.

General Information

Why should you attend?
  • Small interactive hands-on programs
  • Role-playing and simulation of real workplace situations
  • Group activities, open discussions and case studies
  • Experienced program presenters who are leaders in their field
  • Practical content and information that you can use in your everyday work environment
  • You will not be pressured to purchase books or videos as all program materials are provided at no additional cost
  • Program satisfaction guaranteed!
General Program Information
  • Program materials will be provided
  • Certificates will be presented upon completion of the program