Canadian Professional
Management Services

Improving Your Employees' Performance

Improving Your Employees PerformanceDo you know how to objectively evaluate your employees’ performance? Like many managers, we struggle with this responsibility as we have no objective or known standard method of evaluation.

In fact, many managers will postpone or avoid discussions regarding performance. This process is further hindered as often the performance indicators on appraisal forms are no longer applicable, too subjective or non-defensible. This very important tool then simply becomes a paper exercise for the manager that neither motivates nor helps the employee. Why bother?

In this program, you will learn about performance management. You will understand why linking individual performance to organizational objectives is a powerful and effective tool. Gain insight into how you can improve your current system, and why frequent ongoing discussions about performance are more effective than an annual review. Learn how to develop objective standards, and how to measure individual performance against these standards. Lastly, you will learn how to plan for a performance appraisal discussion that will motivate your employees.

Appraise with confidence and turn stress filled performance discussions into a productive and meaningful experience for both you and your employees.

Program Content

Performance Management, What it is and How to use it
  • Identify the different models of performance management
  • Understanding the principles and benefits
  • Setting the performance plan
  • Linking performance to organizational objectives
  • Understanding organizational obstacles to performance management
  • Changing the performance appraisal from a one time event to an ongoing process
Measuring Performance
  • Collecting both objective and subjective appraisal data
  • Identifying critical incidents
  • Learning what to include in your performance appraisal writing check list
  • Making behavioural observations
  • Identifying evaluation errors
  • Learning the steps to writing a performance review
  • Making defensible decisions
  • Why you shouldn't use an overall score
Optimizing Your Employees' Performance
  • Using the coaching sessions
  • Setting goals the easy way
  • Using the power of a "file of accomplishments"
  • Building a performance culture
  • Determining a performance plan and creating buy-in
  • Understanding which tools to use to motivate your employees
Conducting the Performance Appraisal Review
  • Creating the script for your performance meeting
  • Determining the outcome of the review before you begin
  • Solving discussion difficulties
  • Understanding employee needs
  • Delivering the tough message
  • Planning for future performance and the next steps

General Information

Why should you attend?
  • Small interactive hands-on programs
  • Role-playing and simulation of real workplace situations
  • Group activities, open discussions and case studies
  • Experienced program presenters who are leaders in their field
  • Practical content and information that you can use in your everyday work environment
  • You will not be pressured to purchase books or videos as all program materials are provided at no additional cost
  • Program satisfaction guaranteed!
Who Should Attend?
  • Managers and supervisors
  • Human resources and Labour relations specialists
  • Directors and board members
  • Administrators
  • Members of the negotiations team
  • Future managers, supervisors and those in leadership positions
General Program Information
  • Program materials will be provided
  • Certificates will be presented upon completion of the program
  • Program is in session from 9am to 4 pm